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State Farm® Insurance Agent

Josh Ellis

Josh Ellis Insurance Agcy Inc

(865) 223-5461
11826 Kingston Pike
Suite 120
Knoxville, TN 37934-3842

Close to First Baptist Church Concord, across the street from Ingles Gas Station on Kingston Pike.

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5 out of 5 average rating on Google (154 reviews)
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Office Info

Office Hours
Mon-Fri
9am - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call or text us 24 hours a day!

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Address

11826 Kingston Pike
Suite 120
Knoxville, TN 37934-3842

Languages

English
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Can you believe the kids are going back to school? Now you can take a few minutes to come by and get your favorite non-alcoholic drink and review your coverage with our incredible team :)

Josh Ellis State Farm opened our doors in July of 2009. We were one of the fastest growing agencies in the state of Tennessee because we helped make insurance simple for people. We still serve our customers today with the same purpose, explain what coverage they have and why it is important to them now and how it can protect them in the future. We also go the extra mile to let our customers know how special they are to us with every interaction!

One of our favorite things is when our customers come into the office so we can serve them a cup of coffee and take our time answering any and all questions that they may have. This relationship is the basis of how we operate, and it’s also WHY we do things the way we do, because each person is important to us.

Josh is from Florida but has deep family roots in East Tennessee and is so glad that State Farm brought he and his family of 5 here back in 2008. He and his team have been involved at both AL Lotts and Northshore Elementary, where his kids attended. His “young” kids have now grown and he has two at Bearden High School, although he and his wife Michele still have several years at River's Edge Academy with his youngest son! He’s been very involved in local sports as well as an active member at their church.

Our office has always focused on teamwork! Josh loves to chat with our customers about their life insurance options which help protect their family from the most tragic of events. We also have team members whose only goal is to help new customers understand what makes us different by preparing a custom quote for each person based on their needs. Whether we are talking about auto or car insurance, home or renters, and business insurance, our team always wants you to understand WHAT you are paying for and WHY it's important. The backbone of our office is made up by our service team who are amazing at helping with claims or billing questions, and make sure that you always end up with a smile on your face.

We would love the opportunity for you to experience something different than you expect from an insurance office, because we are SO much more!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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The Team's mission is that once a customer has experienced our agency that we would be the only place our customers would consider going in East Tennessee for help with their insurance and financial needs. We want to be a customer's first and only choice for all of the auto, home, renters, umbrella, life, and health insurance needs as well as helping with all of their financial service needs.

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Kim is our customer care division manager, and does an incredible job of exceeding customer's expectations when it comes to their existing policies. Kathleen is our CFO, that is Chief Fun Officer! If you call and talk to Kathleen, you can laugh at her terrible jokes and then you can tell them to someone else because they are that bad!
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Kim Bertolo State Farm Agent Team Member

Kim Bertolo

Office Manager

License #1010813

Kimberly Bertolo was a founding member of the Josh Ellis Team. Kim is instrumental in keeping the office running perfectly. She handles customers with humor and compassion. They call just to talk with her, as they know she cares about each one of them. Kim is passionate about the products and services offered and loves training the team. Kim also has out of the office passions that include her health coaching and her 4 lovable boxer dogs
Kathleen Holmes State Farm Agent Team Member

Kathleen Holmes

Personal Account Representative

License #3001071511

Kathleen Holmes, originally from Oak Ridge, has traveled the world and is now back home to take care of her parents. Kathleen has over 15 years in the insurance industry. She has also spent a great deal of her life as a professional Ballerina. She excels in being a team member, bringing her flexibility to work! She loves being back, even though she misses her two girls in British Columbia. She enjoys spending time with her folks and dog Pippin. Kathleen is unfortunately famous for her puns.
Shaun Brooker State Farm Agent Team Member

Shaun Brooker

Account Manager

License #3001127019

Shaun Brooker was a Corporal with the USMC as an infantryman in the Middle East. Honors include PUC, GCM, and Honorable Discharge. He pursued a career to inspire his children. He is a loving husband and father of three. Shaun enjoys gaming, a hobby he shares with his kids. He is a fan of pop culture. He has an uncanny ability to identify songs in a movie. Shaun brings dedication, commitment, drive, and passion to our State Farm customers and focuses on small business owners.
Alexis Chapman State Farm Agent Team Member

Alexis Chapman

Marketing Manager

Alexis is an incredibly valuable part of our team. Her enthusiasm is contagious and her authentic care and concern for people is inspiring. She is incredible at relationship building and is a quick student of what is important to the people she cares about!